DELIVERY AND RETURN
DELIVERY TIME
Delivery time from order placement is 5-7 days.
In case the garments you selected is out of stock, you can write us by chat or by email shop@abalfashionart.com and we will inform you as soon it will be available again.
SHIPPING COST
We ship internationally. During your purchased process, you will select your shipping country.
We offer free shipping in Italy.For UK, Switzerland are applied customs duties.
In case you don’t find your country, contact us by chat or by email shop@abalfashionart.com
| WEIGHT | ITALY | ZONE 1 | ZONE 2 |
| 0-3 kg | FREE | 10 | 15 |
| 4-5 kg | FREE | 15 | 20 |
Zone 1: France, Germany, Luxembourg, Belgium, Netherlands, Austria, UK, Ireland, Spain, Portugal, Canarias, Greece
Zone 2: Switzerland, Sweden, Norway, Denmark, Poland, Hungary, Finland, Czech Republic, Romania, Bulgaria
OUR PHILOSOPHY
We try to minimise returns by doing our best to give the customer all the necessary information and support to make the right purchase. During your purchasing you have at your disposal our customer service in English-Italian-Spanish to help you. Returns are a misuse of costs, time and have an environmental impact due to the additional transport. For this reason, we suggest you contact us by chat or email shop@abalfashionart.com if you have any questions during your purchasing process. However, we are always ready to accept your request of return.
TERMS AND CONDITIONS
The product must be returned intact, new, unused, with the original box and packaging, with the original tag not removed. Once the return has been received, we will verify if it is in its original condition. Returns of visibly used or damaged products will not be accepted. If the return is not accepted, the product will be returned to the customer with shipping costs at their expense. If the return is accepted, we will proceed with the refund to the customer within 4 working days.
